Post and Packaging

We will use Royal Mail for posting books out at 2nd class to keep costs as low as possible. 

We hope to be able to package and post out within 3 working days of payment of the order. If there are any reasons this isn't possible, such as being low on stock we will let you know.

Return & Exchange Policy

Goods can be returned to us in a new and unused condition in a saleable condition within 28 days from date of order. Orders which contain personalised items cannot be returned unless there is a manufacturing fault, or where the personalisation has been spelt differently to what was entered by the customer and what appears on the order acknowledgement email.

We have the right to refuse to refund or exchange any item if the condition of the returned item is not of a saleable quality or if the item has been mishandled causing a fault to occur.